BetFest Terms of Use 2026 | Rules for Romanian Players

You may open and use an account only if you are at least 18 years old and legally permitted to gamble in Romania. We run our service under a licence issued by the ONJN (Oficiul Național pentru Jocuri de Noroc), and every player must act in line with Romanian law. By registering, you declare that you meet the age requirement, that the details you give are accurate, and that you are playing for yourself and not on behalf of anyone else. We may ask for proof of age at any moment. If we find that someone under 18 has used the service, we will close the account, void any bonuses and may withhold winnings to the extent the law allows. If gambling is unlawful where you are located, you must not use our service.

Registration takes place on our website. You provide your email address, a password and your personal details, confirm that you are 18 or older, accept these terms, and verify your account by email or SMS. Each person may hold only one account, and each household, device and payment method should be linked to a single player unless we agree otherwise in writing. You are responsible for keeping your login details private and for everything that happens under your account. If you suspect unauthorised access, tell our support team immediately. We may suspend or close duplicate accounts, and we may cancel bonuses and winnings that arose from them. Your account is personal and cannot be sold, lent or transferred.

As a licensed operator, we must confirm who our players are and guard against fraud, money laundering and underage play. You agree to provide documents on request, such as an identity card, proof of address and proof of ownership of your payment method. Verification must be completed before your first withdrawal can be processed. We may ask for further checks later, for example when activity looks unusual or when limits rise. Documents must be valid, legible and in your own name. If you refuse to supply them, or if we believe they are false, we may freeze the account, hold funds while we investigate and report the matter to the relevant authorities where required.

All transactions are made in RON. You can fund your account with Visa, Mastercard, Paysafecard, Skrill, Neteller, Revolut or bank transfer. The minimum deposit is around 20 RON, though the exact figure can differ by payment method, and the maximum depends on the method you choose and your verification level. You may only use payment instruments that belong to you. We may refuse, reverse or hold a deposit if we suspect misuse, and third-party fees charged by your bank or provider are your responsibility. You can set deposit limits in your account settings at any time, and we encourage you to decide on a budget before you play and to stick to it.

The minimum withdrawal is around 50 RON per request, subject to the chosen method. Daily, weekly and monthly maximums apply and are explained in the cashier. Once a request is approved, e-wallet payouts through Skrill, Neteller or Revolut are normally completed within about 24 hours, while cards and bank transfers usually take one to three business days. Payouts go back to the method you used to deposit wherever possible. Your first withdrawal is only released after identity verification is complete. If a bonus is active, its conditions must be fulfilled before you can cash out the related funds. We may cancel a withdrawal request if you want to reverse it, and we may delay payments during security reviews.

Our welcome offer is a 100% match on your first deposit, paid in RON. A bonus normally requires a deposit of roughly 50 RON, and wagering is typically around 35x the bonus amount, though exact figures vary between campaigns. While a bonus is active, a maximum bet per spin applies, and the limit is shown in the offer terms. Bonuses expire within a window that usually runs from 7 to 30 days after activation; unused bonus funds and related winnings are removed once that window closes. Different games count towards wagering in different proportions, and the details are published with each offer. Check the live terms in the promotions area before you deposit, because amounts and conditions change between campaigns. Most offers are claimed by opting in or by depositing, and an occasional promotion may ask you to enter a code in the cashier.

Bonuses exist for ordinary recreational play. We treat the following as abuse: opening several accounts to collect offers, placing bets that guarantee a result by covering every outcome, exceeding the maximum bet while a bonus is active, using stolen or third-party payment methods, and working together with other players to exploit a promotion. If we reasonably conclude that abuse has taken place, we may withdraw the bonus, remove any winnings it produced, close the account and keep the right to recover costs. We will review each case fairly and explain our decision when the law allows. Loyalty points earned through our VIP scheme, which covers the Bronze, Silver, Gold, Platinum and VIP tiers, may also be revoked if they were obtained through abusive behaviour.

Our service is intended for players located in Romania. It is not offered to people in the United States, the United Kingdom or France, nor in any other place where online gambling is not permitted. Using a VPN, proxy or false address to hide your real location is forbidden and may result in the loss of winnings and closure of your account. It is your duty to make sure that gambling with us is lawful where you are. If you travel abroad, you should check whether you may still play from that place. We may restrict access, block payments or request proof of location whenever we need to comply with the law.

Our catalogue of about 2,000 games comes from licensed studios including Pragmatic Play, Evolution, NetEnt, Play'n GO, Novomatic, Amusnet (EGT), Playtech, Red Tiger, Hacksaw Gaming and Relax Gaming. Results are generated by the provider's systems, and we do not alter them. Each game has its own rules, paytable and limits, which you should read before playing. If a game malfunctions, the affected round may be voided, together with any resulting payouts. Using bots, scripts, software that automates play, or exploiting errors in a game is prohibited. We keep records of play and may use them to settle questions about a round, and those records are treated as the reference unless clear evidence shows otherwise.

If you do not log in or place any bet over an extended period, we may classify your account as dormant. Before doing so, we will try to contact you using the details we hold. A dormant account may be restricted, and reasonable administrative fees may be applied where the law and our published conditions permit. You can reactivate a dormant account by contacting our support team, and you may be asked to repeat identity checks. Any remaining balance stays yours, and you can request a withdrawal subject to verification. We will handle unclaimed funds in the way Romanian regulations require.

You may close your account whenever you wish by contacting our support team. We offer responsible gambling tools, including deposit limits, time-outs and self-exclusion, which you can start from your account or by asking support. During a self-exclusion period you cannot play, and we will not send you marketing messages. Early reversal is not possible. We may close or suspend an account if you break these terms, if we must comply with the law, or if we have safety concerns. Any legitimate balance will be returned after checks, minus any amounts we are entitled to deduct. If gambling is causing you stress or financial harm, please stop playing and seek help from a specialised support organisation.

You must not commit fraud, launder money, use another person's account or payment details, harass our staff, or interfere with our systems. We provide the service with reasonable care but cannot promise it will always be uninterrupted or error-free. To the extent the law allows, we are not responsible for losses caused by technical failures outside our control, by your internet connection, or by the choices you make while playing. Nothing in these terms excludes liability that cannot lawfully be excluded. Gambling carries risk, and winnings are never guaranteed. You should only play with money you can afford to lose.

If you have a complaint, contact our support team through live chat or by email at [email protected], and we will look into it promptly. If we cannot settle the matter together, you may escalate it to the competent Romanian authority, including the ONJN. These terms are governed by the laws of Romania, and the Romanian courts have jurisdiction over any disagreement, unless mandatory law says otherwise. We may update these terms from time to time, for example to reflect legal changes or new features. Material changes will be announced on our website or by email, and continuing to use the service after the update means you accept the revised version. These terms were last reviewed for 2026.